Business IT Support in Burnside, Christchurch | Hit IT
Hit IT provides business IT support in Christchurch, from our office in Burnside. When you call, it's Phil who picks up.
What's covered
We look after your computers, logins, network and phones, so IT is one call instead of forty small problems. The day-to-day is covered under a fixed-price monthly plan: unlimited support and a callback within 60 minutes in business hours. No fix, no fee.
Support comes by phone, email or a remote connection, and we visit your office when a job needs it. On the plan, jobs that have stopped the business go first. Everything else is booked in by how urgent it is.
Updates and monitoring run in the background around the clock, and your monthly report lists the jobs we fixed without you having to ask.
Microsoft 365, networks, phones and backups
We set up Microsoft 365, networks and phone systems as jobs of their own, and once they're in, keeping them running is part of the support plan. For security, we switch on the protection already built into the tools you pay for, alongside antivirus and a firewall to keep outsiders out. Offsite backup for servers and critical systems is a separate service, and if you have it, the support plan's monitoring catches a backup that fails. Computer repairs usually happen at your office, with a call before any work starts.
Local experience in Christchurch
We've been doing this in Christchurch since 2009. We're set up for offices of 1 to 20 computers with no IT person of their own, and our clients include window fabricators, health clinics and seed companies. Some have been with us for over a decade, and one goes all the way back to 2001, before Hit IT existed under that name.
Since the earthquakes, when a lot of the city had to relocate and rebuild at once, many Christchurch businesses have been spread across business parks: Burnside, Ferrymead, Rolleston. Most of the city is about 15 to 20 minutes away, which suits how we work: we come to you.
We've sponsored the Special Children's Christmas Party since 2021. It's held at Wolfbrook Arena.
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Earthquakes, flooding, loss of power
We have been with the HitIT team for well over ten years and during that time have endured a number of earthquakes, flooding, loss of power and substantial power surges.
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Both hardware and software
They were happy to solve both hardware and software difficulties where few firms can handle both.
Visit or contact our Christchurch office
Hit IT Limited
35 Sheffield Crescent, Burnside, Christchurch 8053
Monday to Friday, 8:30 am to 5 pm. Saturday and Sunday, closed.
New enquiries usually get a reply the same day.
Call 03 358 2806