Business IT support when you're too small for an IT department
One fixed monthly price. One person in Christchurch who knows your business. Call the moment something's wrong, however small it seems.
IT managed the easy way
- 300+ businesses since 2009
- 60-minute callback, business hours
- Microsoft Cloud Solution Provider
We're who you call about your IT
- We've got a new user starting soon. Can we get them set up?
- Windows 10 isn't supported any more and I'm wondering what to do.
- I'd like to upgrade my laptop as it's getting old.
- My computer won't turn on. What do I do?
Whatever it is, we get it sorted. When a client we'd just taken on found a batch of emails missing, we pulled them back out of their old server. Behind the scenes, automated maintenance and security checks keep watch around the clock, so some problems are picked up before you notice them.
Business IT Support
See what business IT support coversWhen IT falls to whoever's nearest
You run a business, and IT isn't your job. It may not be anyone else's either, so when something breaks it falls to whoever's nearest. By now the business is too big to wing it.
Maybe every call to your IT company costs you money, or the last thing you called about never got sorted, and the second visit was a new bill. Either way, calling starts to feel like more bother than it's worth, and you put it off. A slow computer can turn into a dead one, and a small email problem into a day nobody can work.
You may have been with a bigger provider before, and got a technician who didn't know your business from the next one on their list. Or been told the phones were another ticket, for someone else to look at.
- Businesses of 1 to 20 computers
- Clients include window fabricators, health clinics and seed companies
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Holding our computer system together
We have been with the HitIT team for well over ten years… We were reliant on Phil Hopkins of HitIT to hold our computer system together.
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What you can count on
No fix, no fee
If we can't fix something, you don't pay, and that includes any part or licence we bought along the way.
Hear back within 60 minutes
Log a job and you get a call or an email back, within business hours.
Your documentation is yours to take
If you move on to another provider, the documentation for your setup goes with you, at no charge.
Anyone on a support plan can give me a call about an IT problem. I'm not going to get upset about it.
Phil Hopkins, Hit IT
We're a small business, so fewer people have access to your systems and your information, which matters to the health clinics we look after. Phil works with an off-sider and a handful of specialists, and we keep the records of how your setup works.
We talk to you like a normal person, in plain English, whatever you know about IT.
We get to know your business from the inside, as we do with every client. The person who sets your systems up is the same person who picks up when you call: Phil, who's worked in IT for over 25 years.
You might not know what's happening with your IT right now, or feel it's out of your control. Once we're looking after it, you'll know where things stand and who to call. If a job's waiting on something, you hear what and why.
